Delta Air Lines is struggling to recover from a worldwide technology outage caused by a faulty software update, leading to numerous flight cancellations and passenger disruptions.
Other airlines affected by the initial groundings are returning to normal operations, including American, Spirit, Frontier and Allegiant.
The big picture: Transportation Secretary Pete Buttigieg has spoken to Delta’s CEO about the high number of cancellations, expecting the airline to provide accommodations for delayed travelers and quick refunds for customers.
- Delta has canceled over 5,500 flights since the outage began with at least 700 flights canceled on Monday.
- Delta’s technology outage has been compared to Southwest Airlines’ December 2022 debacle, leading to Southwest agreeing to pay a settlement fine to the Transportation Department.
- The airline industry is facing challenges due to the faulty update of cybersecurity software by CrowdStrike, affecting Microsoft computers and impacting millions of machines.
