The California DMV is changing its system to keep people from having to go into the office for everything.
The DMV is increasing its online services and stopping in-office services for a number of things.
The big picture: Here’s what the DMV will only process online, starting June 3:
- Simple vehicle registration renewals that are not past the due date.
- Driver’s license renewals that do not require an in-person visit.
- Requests for copies of vehicle registration records, which show a vehicle’s ownership history.
- Requests for copies of driver’s license records, which show a driver’s history.
- Replacing a lost or stolen driver’s license/identification card.
What they’re saying: “We don’t want our customers to have to wait for service, and they don’t have to,” said DMV Director Steve Gordon. “The DMV is becoming a mobile-first operation, and simple renewals are easy self-help transactions that don’t require an office visit. Just go online. It will save you time, and it will save time for the Californians in our offices who need to be there. We have also shortened the time it takes to receive vehicle stickers and driver’s licenses. In most cases, you’ll have your item in less than two weeks.”
